The impact of the use of digital technology on the job performance of employees in public universities (An applied study at Fayoum University)

This research aims to identify the impact of use of digital technology on the job performance at Fayoum University. "Digital technology" was measured through (5) dimensions: hardware, software, databases, networks, and human resources. A survey was distributed to the study sample, which amounted to (480) individuals working at Fayoum University. The structural equation modeling (SEM) method was used to test the model and hypotheses of the study, by relying on the SPSS V.25 program to test the hypotheses.
The results were presence of a statistically significant relationship between social capital and administrative development. also found that the degree of adoption of social capital at Fayoum University was high. In the end, the study presented a set of recommendations, the most important of which are: preparing a training plan targeting all employees at the university, paying attention to establishing an administrative unit aimed at spreading positive behaviours at the university, and working to organize and hold workshops and seminars to achieve the university’s goals.
The results of the study were presence of a statistically significant impact of digital technology and its dimensions on job performance. The study also found that digital technology contributes to increasing the efficiency of university employees and enhances communication and cooperation among them. In the end, the study presented a set of recommendations, the most important of which are: the necessity of converting all administrative procedures carried out in the traditional way into electronic ones, the necessity of developing the infrastructure and providing the latest equipment to facilitate digital transformation process, and creating a specialized administration to undertake the tasks of implementing digital technology at the university.